Introduction
Hello from AtubAgency; we care about your privacy and strive to protect your personal information. This Privacy Policy explains how we gather, manage, and share your information while you visit our website, as well as when you buy our products.
As a user of our website and services, you accept the terms outlined in this Privacy Policy. AtubAgency takes data protection and privacy very seriously. We never sell your personal information and make every effort to comply with the EU General Data Protection Regulation ('GDPR').
What Personal Information We Collect
Personal Information
While visiting the website, creating an account, or purchasing a product, we may retrieve:
- Name
- Email address
- Billing and shipping address
- Payment information
Technical and Usage Data
We may also collect:
- Browser type
- IP address
- Pages visited
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support
- Keeping internal records
- Letting you log in and use your account
- Verifying your identity
- Generating data-driven insights and analytics
- Sending newsletters and promotional materials (opt-out anytime)
- Improving our website and services
- Automating subscriptions
- Complying with legal obligations
We may create a user account or support ticket based on how you contact us in order to resolve your issue or fulfill a service. Your request will be answered, and changes or removals can be made.
Who Has Access to Your Information
Within our organization, only people whose activities require using your data to provide services or contact you have access. This may include marketing, events, development, executives, and customer support. For each stakeholder, we make available only the data relevant to their activities.
Who We Share Your Information With
Service Providers
We employ other companies to operate and improve our sites, such as for payment processing, email sending, and customer surveys. We make sure they use your information only for the intended purposes.
Legal Compliance
Depending on the circumstances, we may disclose some information for legal request purposes or if we think we need to safeguard our rights or prevent unfair activities.
Business Changes
Your personal information may be passed on to a new owner if the company is sold.
Cookies and Analytics
For your convenience, the browser allows users to manage cookies automatically. Rejecting cookies may lead to some disruptions in your use of the website.
When users log into an account on our site, some details may be captured that are associated with the browser and are anonymous, such as IP, internet service provider, date and time of visit, session performance, and pages opened.
Some advertisers on our site may show ads targeted to your activity on outside websites.
Your Rights
If you have an account with us, bought something from us, or commented on our blog, you have the right to request an exported copy of the data we hold about you, including the data you have provided us with.
You can also ask us to remove any personal data we may still hold about you. This will not apply to data we are required to retain for legal or security reasons.
If you are interested in obtaining your data export file or wish to make a request for data erasure, please reach out via our contact page or email support@atubagency.com.
Data Retention
Even after you choose to delete your account, we may hold certain information for a long time, including:
- So you can take full advantage of the services we offer
- To respect your preferences in communication
- To issue refunds if needed
- To improve the site experience for all
- For safety and compliance purposes
- Legal, taxation, and accounting purposes
We keep data as long as it is needed for the reasons mentioned, depending on the type of data and purpose, as long as we have a business relationship with you or your account is open.
Information Security
To secure your information, we have put in place a series of protective measures. Our company has internal standards for handling this information and our staff is trained accordingly. While we do everything possible to protect your information, you also need to take measures to protect your information on the internet.
Links To Other Websites
Please remember that our company is not responsible for other sites. Whenever you go to another site through links on our website, you will be subject to that site's terms and conditions. Ensure that you read each website's Privacy Policy.
When it comes to more personal information you provide to a third party, that party is not obliged to comply with our Privacy Policy. These are sites over which we have no control, so the information you share or collect is not covered by our Privacy Policy.
Changes To This Policy
Our policies may be changed from time to time. Any change will be posted here. As required by law, we will send emails or post mandatory notifications on the services for any significant changes. Changes will take effect as soon as they are stated here.
Get in Touch
For any questions or clarifications regarding this Privacy Policy, please contact us at support@atubagency.com or use our contact page.